Q) Where are the tools made?
A) All of our tools are designed, engineered and assembled in our premises in Nottinghamshire, England. We manufacture most components using our own machinery, only outsourcing those parts that we can not make in-house. We do not import products and 're-badge' them. Instead we prefer to create high quality, British-made tools.
Q) Where do you ship to?
A) We currently ship directly to customers in the UK via our website. We also ship to Ireland and Australia though any import duty and local sales tax will not be included in the sale price and is the responsibility of the purchaser.
For North America and Canada visit www.trigjig.us
For Europe visit www.trigjig.com
Q) I ordered Express Delivery, when will my order arrive?
A) Orders placed before midday will be sent the same day and should arrive within 1-2 working days (UK mainland only). Every attempt will be made to send orders the same or next working day, however this is not always possible during peak season or when due to delays outside of our control.
Q) How to I return an item?
A) If you decide to return your purchase you can send it back to us for a refund. Please note that items returned should be unused and in the original packaging. A 15% restocking will be due on all non-fault returns. Please note Express Delivery and Over-sized delivery fees are non-refundable as these are charged to us by external couriers.
Q) Where can I buy TrigJig tools in the UK?
A) You can purchase TrigJig tools direct from us via www.trigjig.co.uk
Q) Where can I get help with my purchase?
For technical queries you can visit the www.trigjig.com to find detailed instruction manuals and instruction videos. You can also visit www.trigjig.us to use the dedicated live chat option to speak to one of our team directly.